Apex Queue is designed to handle the complexity of hospital OPD and multi-department workflows. It adapts to different service patterns, manages diverse patient types, and gives staff complete visibility into real-time operations. With automated routing, intelligence and integration, Apex Queue brings structure, fairness and speed to high-volume hospital environments.


Apex Queue supports flexible queuing models—single or multiple agents and queues—enabling efficient operations across OPD, billing, pharmacy, and radiology.
Apex Queue enables dedicated queues for each department, ensuring smooth patient flow, preventing crowding, and maintaining unified visibility across specialties.

Apex Queue guides patients through all health check steps, ensuring correct sequencing, reducing manual coordination, and optimizing turnaround times with smart routing.
Apex Queue provides real-time dashboards showing patient flow, delays, and counter performance, enabling proactive management and improved operational efficiency.

Apex Queue integrates with HIS/EHR to automate token generation, ensure accurate routing, and streamline the patient journey across hospital services.
Apex Queue brings structure, fairness and speed to high-volume hospital environments with automated routing, intelligence and integration.
Apex Queue supports flexible queuing models—single or multiple agents and queues—enabling efficient operations across OPD, billing, pharmacy, and radiology.
Apex Queue enables dedicated queues for each department, ensuring smooth patient flow, preventing crowding, and maintaining unified visibility across specialties.
Apex Queue guides patients through all health check steps, ensuring correct sequencing, reducing manual coordination, and optimizing turnaround times with smart routing.
Apex Queue provides real-time dashboards showing patient flow, delays, and counter performance, enabling proactive management and improved operational efficiency.
Apex Queue integrates with HIS/EHR to automate token generation, ensure accurate routing, and streamline the patient journey across hospital services.
Apex Queue brings structure, fairness and speed to high-volume hospital environments with automated routing, intelligence and integration.
Apex Queue provides real-time wait time visibility, helping hospitals manage crowds, predict peaks, and ensure a smoother, patient-friendly OPD experience.
Apex Queue prioritizes appointment patients, keeping walk-ins and appointments separate to ensure timely service, fairness, and improved patient experience.

Apex Queue automates token issuance, preventing errors, ensuring fairness, and creating a consistent, efficient queuing process.
Apex Queue identifies bottlenecks in real time, helping hospitals balance load, reduce wait times, and optimize patient flow across all counters.


Apex Queue provides real-time wait time visibility, helping hospitals manage crowds, predict peaks, and ensure a smoother, patient-friendly OPD experience.
Apex Queue prioritizes appointment patients, keeping walk-ins and appointments separate to ensure timely service, fairness, and improved patient experience.
Apex Queue automates token issuance, preventing errors, ensuring fairness, and creating a consistent, efficient queuing process.
Apex Queue identifies bottlenecks in real time, helping hospitals balance load, reduce wait times, and optimize patient flow across all counters.
Get a free demo of Apex Queue and see how it can streamline your OPD operations.
Apex Queue reduces OPD delays by monitoring wait times, balancing counters, and routing patients efficiently for smoother, faster service.
Apex Queue keeps patients informed and reduces anxiety by providing clear, predictable wait times, improving satisfaction and trust.

Apex Queue provides multi-branch hospitals with a unified dashboard to monitor queues, compare performance, and ensure consistent service across locations.
Apex Queue tracks patient flow and counter performance, providing data to improve efficiency, staff productivity, and operational planning.


Apex Queue reduces OPD delays by monitoring wait times, balancing counters, and routing patients efficiently for smoother, faster service.
Apex Queue keeps patients informed and reduces anxiety by providing clear, predictable wait times, improving satisfaction and trust.
Apex Queue provides multi-branch hospitals with a unified dashboard to monitor queues, compare performance, and ensure consistent service across locations.
Apex Queue tracks patient flow and counter performance, providing data to improve efficiency, staff productivity, and operational planning.
Migration is simple. We map your existing workflows, configure queues and train staff. Most hospitals switch within a few days without disrupting operations.
Yes. Apex Queue automatically prioritizes appointment patients while managing walk-ins fairly through an algorithm that identifies the priority of both walk-ins & appointment patients, ensuring smoother OPD flow.
Absolutely. Apex Queue provides live dashboards showing queue length, delays and counter performance, helping teams act quickly and manage load effectively.
Yes. The system supports large OPDs, multi-step workflows and multiple branches, giving leadership unified visibility across all locations.